Environment:
6.5.X
Statement :
Is there any guide to show how to upgrade the iVend version from 6.5 to 6.6, step by step?
Resolution:

iVend 6.6 is a quantum jump with various new technologies such as Quartz, Signal R, GZip MS IIS, SQL Servers, etc. The entire iVend 6.6 database schema has changed with the standard reports, enhanced replication engine, Integration connectors, and other features as well. Considering that iVend 6.6 has a lot of new technologies involved & special dedicated efforts required, we offer iVend Upgrade 6.6 Chargeable Service with our iVend 6.6 upgrade specialist team having depth knowledge of iVend 6.6 each module/technology/data structure and they complete the upgrade exercise successfully with precise planning in a timely manner. iVend 6.6 Upgrade should be completed by Citixsys Upgrade Team, not by customer/partner.

So we request you to accept our iVend 6.6 upgrade service with smooth upgrade activities to achieve more customer satisfaction on iVend 6.6 functionalities so that we may introduce our Regional Citixsys team to co-ordinate with you so that after discussing with you, they may involve our iVend Upgrade team to start to upgrade related activities.
If you still wish to upgrade the iVend your own, without our support services, then we suggest you visit our Citixsys Support portal and download the iVend 6.6 Upgrade Manuel, and follow the same to upgrade the iVend version from 6.5 to 6.6.
Kindly fill in the Pre and Post upgrade checklists also to avoid the issues.

Below is the same and a file attached titled "iVend Retail 6.6 Upgrade Manual"
Query:
Should I delete 6.5 to start installing 6.6. Or can I just run the installation above 6.5?
Response:
In case of an upgrade, it can be run on the existing setup itself.