Unable to perform Product Search at POS, error:multi-part identifier "InvUOM.UOMKey" could notbound

Unable to perform Product Search at POS, error:multi-part identifier "InvUOM.UOMKey" could notbound

Environment:

iVend 6.5 updates 6 with Patch 2

Problem Statement:

Unable to perform Product Search with POS terminal after reinstalling POS and error logged in POS log file

<Message>The multi-part identifier "InvUOM.UOMKey" could not be bound.

The multi-part identifier "InvUOM.Id" could not be bound.</Message>

<ExceptionInfo>

Proposed Solution/Workaround:
Need to replace POS folder files from the running POS machine to the Problematic one.


path: C:\Program Files (x86)\CitiXsys\iVend Retail\PointOfS


Constraints/Scenarios:

It's reported due to Dll mismatch with Product version as per Database i.e. missing patch 2 dll's while database already has patch deployed with it.


    • Related Articles

    • Scan Sequence Resolution

      iVend POS – Barcode Scan Sequence Resolution Order The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods ...

    • Error while creating a new product group with Business Central

      Environment: iVend 6.6 Patch 7989 Problem Statement: Loyalty plans were created correctly but adding the products involved in the discount does NOT allow us to create a new group of products. Scenario: Client created loyalty plans in iVend system but ...

    • Multi-LevelAuthorisations

      Introduction The Multi-level Authorizations process is used in retail organizations where standard work procedures requires an authorization from a manager or a management group of members before the cashier can generate certain documents or perform ...

    • Unable to search for transactions at POS

      Version 6.6 Issue At all the store locations and in every POS users are not able to search for transactions. We've gone through the configuration and there seem to be no errors. Below is the screenshot of the error: The Customer is using Transaction ...

    • Customer unable to do refund invoices in one site due to API Url not working at this showroom

      Environment: iVend 6.6 Problem Statement: Customer unable to do refund invoices in one site and getting the error attached at below Error Screenshot: Issue steps : 1. Open POS and press transaction search 2. Search with transaction SA0222000468 3. ...