Unable to install New license file

Unable to install New license file

Version: 

Not version specific

Issue: 

Unable to install New license file.

Symptoms: 

Error message appears while activating new license file, below is the screenshot for the same:


Cause: 

Trying to activate single server activation License again at another server.

Resolution: 

Production license is for single server activation, so need to return the license from old server and activate the same key on the new server.



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