Unable to Initialize Mobile POS: Unable to communicate with iVend Server

Unable to Initialize Mobile POS: Unable to communicate with iVend Server

Environment: 

iVend 6.6 7825 SAP Business One ECC 6.0

Problem statement: 

While trying to initialize Mobile POS the below error message Pop-up was coming. Unable to communicate with iVend Server.

Symptoms: 

Enable SSL check box should be unchecking on Store Configuration window.

Resolution/Work Around: 

Follow below steps to resolve the issue.

1: Make sure Enable SSL should be unchecking on Store Configuration widow at enterprise.

2: Correct below URL should be enter on Store Configuration window at enterprise.

3: http://[IPAddress]/iVendAPI/iVendAPI.svc/Webapi/

4: Make sure windows logged in user has full Rights on CitiXsys folder.

Recommendations /Suggestion: N/A

    • Related Articles

    • Error coming up while trying to create a Mobile POS

      Environment : iVend 6.6 Problem statement : Each time customer is creating a Mobile POS this message appears in RED ('iVend API address not specified for Store ****** ') Symptoms : N/A Resolution/Work Around: iVend mobile POS needs API to communicate ...
    • Mobile POS Database Backup window not showing registered Configured MPOS.

      Problem Statement: Configured MPOS is not showing under “Mobile POS Database Backup” window. Propose Solution: Please follow below steps:- 1: Login in iVend Management console. 2: Go To: Administration >> Retail Configuration >> POS>> Select MPOS>> ...
    • iVend POS Transaction Server

      iVend POS – Transaction Server Transaction Server is an API service hosted on the iVend Enterprise. Transaction Server reduces the data replication across the store network when Inter-store Transactions has been enabled in the system or when SQL ...
    • iVend Patch not getting updated at POS

      Environment: iVend 6.6 Patch 7915 Problem Description: Patches in HO and the POS indicates that it has already been updated but in POS it stays in a cycle asking for an update and does not allow it to be done. Scenario: None Solution: 1) At POS the ...
    • Scan Sequence Resolution

      iVend POS – Barcode Scan Sequence Resolution Order The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods ...