Transaction server search not working

Transaction server search not working

Environment:

iVend 6.6 Patch 7648.

Problem Statement: 

Line items are missing from sale transaction when retrieving the transaction from HO using Transaction server search.  This issue has been noticed in the mixed mode environment(Enterprise+Store-1). 
A transaction is completed on store-1 and when POS user of another store (store-2) trying to retrieve the transaction  using transaction server search only header of the transaction is coming successfully from store-1 (Transaction is showing in search ) but Sale Items are not visible when trying to view details of transaction.




Solution:

This is a product issue and fixed in the patch 7702 and onward. 

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