Store Backup on iVend Cloud

Store Backup on iVend Cloud

Environment:

iVend Cloud Version 6.6 

Problem Statement:

Create store database backup from enterprise from iVend Cloud

Symptoms:

Store Database created from iVend Cloud with the file size 1 KB.

Resolution/Work Around:   

Step 1: Login to iVend Cloud



Step 2: Move to Administration >> IT Administration >> Database Backup given path and select the
Store from the drop down list.



Step 3: After selection of the Store Please click on Connect button



Step 4: Please confirm for data replication and click on Yes.



Step 5: It will ask to Save the backup file on cloud folder.



Step 6: After confirmation of backup name it will start to create the backup will start to show the Progress on bar.



Step 7: After completion of backup. it can be download by click on icon which is available on the above.



Step 8: Click on Cloud download button



Step 9: Please select the backup file name and click on open After click on open it will start to download in your local system.


Recommendations/Suggestion:

Not Applicable

    • Related Articles

    • Fix for Store Backup issue with TLS1.2 for iVend Cloud Customer

      ************************** Internal to Citixsys Support *************** Environment: iVend 6.6 7989 integrated with SAPB1 deployed on Cloud Problem Statement: Cloud Customers with TLS 1.2 enabled iVend HO MC, are not able to create Store backup files ...
    • Steps to create New Store in iVend

      Environment iVend 6.6 7989 Query Steps to create New Store in iVend HO MC Answer One can follow our e-Learning Video on Store Creation from below link/ portal: It is also suggested to create Store backup file from iVend Enterprise MC in downtime when ...
    • Replication not working at store(s) (TLS 1.2)

      Environment:  6.6 Problem statement:  Replication not working at store(s). Symptoms: It was observed that at iVend Enterprise/Store where the "iVend Cloud Security Enhancements"(TLS 1.2) enabled, does not have the compatible TLS 1.2 replication ...
    • Troubleshooting iVend Replication

      Introduction iVend Cloud is a Software as a Service offering that encompasses the full capabilities of the iVend Retail omnichannel solution suite with fully managed services delivered via a hosted infrastructure. iVend Cloud offers seamless ...
    • Addon information was not updated for newly created store

      Environment: iVend 6.6 integrated with SAPB1 Problem Statement: Addon information was not updated for newly created store Symptoms: Not Applicable Resolution/Work Around: Issue is already fixed in the latest iVend patch (8567). As a workaround we ...