Simulated receipt printer is blank after performing transaction at POS
Query:
Unable to print Transaction details on SRP (simulated receipt printer) at POS.
Cause:
“Transaction Receipt” Type is not present in the Print Profile.
Resolution:
Go to Administration > Retail configuration > POS > Print Profile click on the ellipses button as shown below:
Check if the type “Transaction Receipt” is defined or not in the print profile as shown below. If it is not defined then create one. After that restart the POS and the SRP will print fine.
Related Articles
Multiple Receipt Printing issue
Environment: iVend 6.6 7989 SAP B1 10 Problem Statement: iVend is sending lots of receipts for single transaction until printing has to be stopped. Symptoms: It was observed that for Receipt ID ‘Transaction receipt’, Transaction receipt was selected ...Company Logo Missing from Email Transaction Receipt
Environment: iVend 6.6 7915 & SAP Business One 9.3 PL 15 Problem Statement: Configured the Email Receipt in Retail Profile, however after performing the transaction on POS Company Logo is printing from the printer, but Logo is missing from Email ...OPOS Printer Receipt Not printing After The Patch Update
Product Version : iVend 6.6 Problem Statement : OPOS Printer Receipt not printing after the Patch Update. Proposed Solution : User has informed earlier that not able to print OPOS printer receipt also tested to other store and it has the same issue. ...Suspended Transaction XML Receipt Format
Suspended Transaction XML Receipt Format Environment- iVend 6.6 Problem statement – There is no by default base XML Receipt Format for Suspended Transaction. Resolution/Work Around: As per ivend current System design there is no such by default ...Making transaction receipt print Optional
Article - Template Query: How to make Receipt Printing at POS optional i.e. If customer doesn't want receipt after completion of transaction, system should not print it. System Behavior: With standard POS operation, Transaction receipt gets printed ...