Session 3.2 - Sales Processes at the Terminal POS

Session 3.2 - Sales Processes at the Terminal POS

In this chapter we take a look at the Sales Processes performed at the Terminal POS.


Review each topic unit and then test your knowledge within the videos or by completing the separate quizzes you find within the course itself.


Complete all the units in each session before moving on to the next chapter.


Login & Navigation of the iVend Retail POS

Watch the following eLearning video tutorial for iVend Retail Terminal POS — The topics covered include an overview of:

  • Login and Navigate the Point of Sale (POS)

  • Clock-in with Till Count

  • User Menu options

  • Customer and Product search

  • Quick Button Panel

  • Complete a quick sale


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Searching Products & Adding Customers

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Searching Products and Adding Customers


The topics covered include:

  • How to search for Products and Customers at the POS

  • Creating new and edit existing Customers at the POS


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Registering a new Customer at the POS - Article

Read the following article that covers the topic on:

Registering a new Customer at the POS


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...




Advanced Record Search - Article

Read the following article that covers the topic:

iVend POS - Advanced Record Search


Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.




Then move on to the next article...

UPC Code - Article

Read the following article that covers the topic on:

UPC Code


Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer.


Then move on to the next article regarding Barcode Scanning and Resolution Hierarchy...




Barcode Scanning at the POS - Resolution Hierarchy - Article

Read the following article that covers the topic on:

Barcode Scanning at the POS - Resolution Hierarchy


Then complete the quiz that you will find on the next page.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click below to view the presentation. Alternatively, you can choose to print a copy of the article if you prefer...




Creating a Sale and Receiving Payments

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Creating a Sale and Receiving Payments


The topics covered include:

  • How to Create a Sale and Receive Payments

  • Line Item Edits for Quantity, Discount and Price

  • Sale Edit Discount

  • Quick Cash Complete

  • Receiving Payment with multiple payment methods


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...

​


Performing a Sales Edit

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Performing a Sales Edit


The topics covered include:

Editing a Sale Transaction at the POS — A brief overview of a Sale level and an Item level edit


Then complete the short quiz that you will find at the end of the video tutorial.


You should achieve 100% for this quiz before moving on to the next chapter. If you get one (1) or more wrong answers, we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Voiding Items and a Sale at the POS

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Voiding Items and a Sale at the POS


The topics covered include:

How to Void an Item and a Sale at the POS


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.

Click on the video below to start the presentation...



Suspend & Recall Functions at the POS

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Suspend & Recall Functions at the POS


The topics covered include:

How to use the Suspend and Recall functionality at the POS


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Sales Refunds & Exchanges

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Sales Refunds & Exchanges


The topics covered include:

How to perform Sales Refunds and Exchanges


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...





Sales Refund Transaction at the POS - Article

Read the following article that covers the topic on:

Sales Refund Transaction at the POS


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...




Exchange Transaction at the POS - Article

Read the following article that covers the topic on:

Exchange Transaction at the POS - Article


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...





Special Orders, Surcharges & Fulfillments

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Special Orders, Surcharges and Fulfillments


The topics covered include:

Special Orders, Surcharges and Fulfillments


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Special Orders, Final Fulfillment, Payment and Delivery

Watch the following eLearning video tutorial for iVend Retail Terminal POS — Special Orders, Final Fulfillment, Payment and Delivery


The topics covered include:

Special Orders, Final Fulfillment, Payment and Delivery


Then complete the quiz that you will find at the end of the video tutorial.


You should aim to achieve at least 80% (e.g. 4 out of 5 correct answers) before moving on to the next chapter. If you get more than one (1) wrong answer then we recommend reviewing the video again as we consider anything greater to be a low score and indicates more revision is required.


Click on the video below to start the presentation...




Fulfillments - Article

Read the following article that covers the topic on:

Fulfillments


Click below to view the article. Alternatively, you can choose to print a copy of the article if you prefer...






Session 3.1

Session 3.3




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