Selling any item that is zero price, and putting a zero value into the order, cannot complete it

Selling any item that is zero price, and putting a zero value into the order, cannot complete it

Version

 6.5 Update 5, not the version-specific

Issue

 When selling any item that is zero price, and putting a zero value into the order, then cannot complete the sale.

Observations

 Allow zero price is enabled at the enterprise, and this event has been replicated to the store.

Resolution

 Mark that Item as Zero at the product screen to fix the issue. Below is the screenshot for the same:

 

This KB article concludes here.