Sales Order Stuck in integration failure log with error The warehouse is not setup as a Retail Store

Problem Statement

Sales Order created in SAP Business One is stuck in integration failure log.

Error 

System Exception: The warehouse is not setup as a Retail Store in iVend.

Sales order created in SAP Business One “For Store” check box is checked, however the same order is stuck in integration failure log between SAP To iVend with below error message.

 

 

Solution

Copy Source Key number from the integration failure log. Login in SAP Business One.

Go to: Sales - A/R >> Sales Order, Press CTRL +F (Open in Find Mode).

Enter the Source key number Doc Num and press Enter to open the stuck Sales Order.

If the document Item/Service Type mark as “Service Type” document.

Then need to cancel this order and then try to Retry failed records.

 

 

 

 

 

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