Replication service Start error on Offline POS

Replication service Start error on Offline POS

Environment:

iVend 6.6

Problem Statement:

While starting replication service from Services in offline POS, the below error is coming. 

Symptoms:

Changes done in iVendReplicationWinService.exe.config file on below path

C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationWinService
Proposed Solution:

Troubleshooting steps:

1. Compare the replication files with other working Offline POS.

2. We checked the hub URL by running in the browser given in iVendReplicationWinService.exe.config file at the below path.

C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationWinService

3. We then compared the iVendReplicationWinService.exe.config file with the working Offline POS and found the difference.

4. In the file, before <?xml, extra bracket ' [ ' was there on problematic offline POS as shown in the image below.



5. After removing it, we saved the file and restarted the Replication service, which worked.

Suggestion:

Ticket Reference: #14603