Replication service Start error on Offline POS
Environment:
iVend 6.6
Problem Statement:
While starting replication service from Services in offline POS, the below error is coming.
Symptoms:
Changes done in iVendReplicationWinService.exe.config file on below path
C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationWinService
Proposed Solution:
Troubleshooting steps:
1. Compare the replication files with other working Offline POS.
2. We checked the hub URL by running in the browser given in iVendReplicationWinService.exe.config file at the below path.
C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationWinService
3. We then compared the iVendReplicationWinService.exe.config file with the working Offline POS and found the difference.
4. In the file, before <?xml, extra bracket ' [ ' was there on problematic offline POS as shown in the image below.
5. After removing it, we saved the file and restarted the Replication service, which worked.
Suggestion:
Ticket Reference: #14603
Related Articles
Replication not working
Environment: iVend 6.6 Problem Statement: Replication service not working due to controller application Error Screenshot: Solution: - This issue happened due to there’s an error showing from controller application when customer removed this ...
Replication stuck and Not Moving
Problem: Replication not moving from HO to Specific Store. Symptoms: Replication Log File Not generated and Event Viewer is showing "INVALID CLASS ERROR" What need to be Check : 1. Right Click on My PC 2. Click on Manage 3. Now Go to Services and ...
Offline POS
Introduction The offline POS feature allows the terminal POS to function even if the connectivity between the terminal POS and the store server is interrupted. The Offline POS feature has to be enabled via the iVend Retail Management Console. Note: ...
Enable Offline POS
Offline POS Introduction The Offline POS is related to a Store - in the same way as a Store is related to the Enterprise. This means that the replication dashboard if accessed from the On-premises Store will list all the offline POS terminals ...
Replication is not working for Offline POS
Problem Statement: Replication is not working for Offline POS as shown below (Connection status Is Red): Symptoms: Below are the known symptoms: API Service is either not configured or working properly. IIS (Internet information services) is not ...