Replication issue with special price list

Replication issue with special price list

Environment 

iVend 6.6 8567 


Problem Statement

Price changes made on the enterprise were not reflected on the offline POS after the replication queue was cleared.

We then changed product description and that was successful, and the price change we made immediately afterwards was successful but not any others after that.

We repeated this process again and found a price change after a description change worked but not on its own.


Resolution/Work Around

We checked and found the company time zone was set 4 hours ago. So, we changed the enterprise setting Company Time Zone 'SA Eastern Standard Time’ at HO and one store which was "GMT Standard Time".

 


Recommendations /Suggestion

We suggest you check process date, Also check the replication query create/update which is generated for replication.


    • Related Articles

    • Replication not working

      Environment: iVend 6.6 Problem Statement: Replication service not working due to controller application Error Screenshot: Solution: - This issue happened due to there’s an error showing from controller application when customer removed this ...

    • Replication stuck and Not Moving

      Problem: Replication not moving from HO to Specific Store. Symptoms: Replication Log File Not generated and Event Viewer is showing "INVALID CLASS ERROR" What need to be Check : 1. Right Click on My PC 2. Click on Manage 3. Now Go to Services and ...

    • Special price list configured but didn't pick correct price on iVend POS Transaction Screen

      Problem Statement: Special price list configured but didn’t pick correct price on iVend POS Transaction Screen Environment: iVend 6.5 Update 6 With SAP B1 9.2 Check Points: There is one parameter in Enterprise Screen > Pricing Resolution Note: If set ...

    • Product at POS does not show discount as per special price list

      ********** Internal Article ********** Problem Statement Prices are not correctly picked at POS. Special price list updated with discount in SAP, it integrates to HO and replicated to Store as well. But the POS discount does not work. Issue Items are ...

    • Which Price gets effective after special price-list expires

      Version: 6.5 Update 6, not the version-specific. Query: I wanna enquire what's happened if a product is included in a special price list for a specific duration, When this duration expires, Is this product return to its regular price or to the base ...