Replication Dashboard failed to load

Replication Dashboard failed to load

Environment: 

iVend 6.6

 

Problem statement:  

Replication Dashboard not opening at store server.

 

Symptoms:  

On opening replication dashboard getting below error:

 

 

Upon opening iVend Replication site from IIS and after doing directory browsing getting below error:

 

 

 The problem mostly occurs when the machine runs on operating system Windows 7 


Resolution/Work Around : 1.  Open file ‘Web.Config’ in notepad from the location given below:

C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationEngine\web.config

 

2. Take backup and remove the application initialization tag(given below) from the ‘web.config’ file and reset the IIS.

----------------------------------------------------------------------------------

<applicationInitialization doAppInitAfterRestart="true" skipManagedModules="true" remapManagedRequestsTo="dashboard.aspx">

      <add initializationPage="dashboard.aspx" />

    </applicationInitialization>

----------------------------------------------------------------------------------

3. After this open the replication dashboard and check. Usually, the replication dashboard will open successfully but sometimes the below error also appears:

 

 

4. This error occurs when ASP.NET files are missing in the system. One can check in window features if the ASP.NET files are installed or not by checking files in windows features.

                                

 

5. If the ASP.NET files are missing install (.NET Framework 4.8) from Microsoft website or refer the link below:

https://dotnet.microsoft.com/download

 

6. If files are already present then run the .NET framework exe again and select the option to repair the framework.

 

                      

 

7. After installing or repairing the ASP.NET framework files restart the machine and launch the replication dashboard to monitor replication from Store to Enterprise.

 


    • Related Articles

    • Replication not working

      Environment: iVend 6.6 Problem Statement: Replication service not working due to controller application Error Screenshot: Solution: - This issue happened due to there’s an error showing from controller application when customer removed this ...
    • Replication stuck and Not Moving

      Problem: Replication not moving from HO to Specific Store. Symptoms: Replication Log File Not generated and Event Viewer is showing "INVALID CLASS ERROR" What need to be Check : 1. Right Click on My PC 2. Click on Manage 3. Now Go to Services and ...
    • Magento Integration service. Authentication failed. Load failed. Criteria - NHibernate.Criterion

      Problem statement There are internal alerts with below error message Magento: Authentication failed. Load failed. Criteria - NHibernate.Criterion.QueryOver`2[CXS.SubSystem.Security.SecurityUser,CXS.SubSystem.S Environment iVend 6.6 with Magento ...
    • Reg : Replication dashboard issues Connect/Disconnect At option missing

      Environment : iVend 6.6 Patch 8453 Problem Description : Reg : Replication dashboard issues Scenario : Customers updated the patch from 8024 to 8453. After upgrading the patch, they didn't see the replication offline POS / store disconnected time in ...
    • How to remove store from HO Replication Dashboard

      Problem Statement: The customer setup a new store in iVend and by mistake they checked the "Is OnPremise" checkbox. Because of that mistake, the store started showing up in the replication dashboard. Solution: Unchecked the "Is OnPremise" check box ...