Environment :
iVend 6.6
Problem statement :
when we make an insurance refund for this suspended transaction the whole value is refunded and not the patient share only this is in store S07
Symptoms :
N/A
Resolution/Work Around:

Issue resolved after applying latest patch on customer environment
Recommendations /Suggestion:

it is always suggested to apply the patch First on Test system before doing on Production system and replication should be cleared in iVend landscape.