Receipt Invoice is not printing properly

Receipt Invoice is not printing properly

Problem statement

Receipt Invoice Print was cutting from the bottom side of the print paper.

Environment

iVend 6.6 Patch 7989 Erp S4 Hana

Symptoms

When Receipt Invoice printed it was not printing with complete details and the last part of printing details was getting cut.

Reason/Cause

The printing issue was occurred due to incorrect layout and paper size setting in Hardware Printer.

Resolution/Work Around

Printing issue was resolved by making some changes in printer settings.
As per below screen shot, changes has been done in the layout of the printer and paper size setting in Hardware Printer.

Recommendations /Suggestion

For this kind of printing issue need to also check Hardware Printer setting.

 

Note: CS0007282


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