Receipt in" PDF" format is not generating from POS

Receipt in" PDF" format is not generating from POS

Problem Statement :-

Not able to generate the receipt form pos  in PDF  format .


Root cause:- 

In Print Profile Print type is not selected as "show printer selection".

 

Proposed solution:-

Follow the below steps,

1.Administration > Retail Configuration > Print Profile.

2.Select the Printer type(show printer selection from drop down list ) .

 

3.Select Report id (transaction receipt ) from the list of report id follow screen shot .

 


 

 

4. Then go to Pos and perform transaction after that select the printer option from the given list Follow the below screen shot .


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