Environment:
iVend 6.6 with SAPB1 9.2
Problem statement:
User was not able to apply the promotion and coupon button inactive in iVend POS Transaction Screen.
Symptoms:
User was not able to apply the promotion and coupon button inactive in iVend POS Transaction Screen.
Resolution/Work Around:
User was assigned to new role in iVend HO MC Security Roles where he was not assigned to full rights on promotions & coupons under pricing & promotions menu option. Suggest to restart the iVend POS by clearing Transaction.txt and iVend POS log file.
Recommendations/Suggestion:
It is based on Security roles & users so rights should be assigned as per business requirement.