Product at POS does not show discount as per special price list

********** Internal Article **********

Problem Statement

 Prices are not correctly picked at POS. Special price list updated with discount in SAP, it integrates to HO and replicated to Store as well. But the POS discount does not work.

Issue

Items are displayed at POS with no discount irrespective of special price list with a discount for example: A special price list is created with discount 10% for all the products in that price list, the special price list was successfully replicated to stores and when we scan any item from that special price list it’s not showing the discount as 10%.

Cause

The Values are not correct in the table "PrcSpecialPriceListMaster" for the concerned price list.

Workaround

Please run the below query in HO and concern store Database:

select *From PrcSpecialPriceListMaster where IsActive is null

First, outline the results for the specific CUstomer/ product  at store database and change the IsActive field to 1 and check the results at POS

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