POS Payment Incorrect Rounding

POS Payment Incorrect Rounding

Environment: 

iVend 6.6 Patch 7989

Problem Description:

Client encounter issue where the payment at POS was not rounding over as per set in the MC. We have set the rounding method to RoundToFiveThousandth but, when making payment at POS, it does not reflect.

Referring to below transaction, the paid amount should be RM184.75 instead of RM184.73

Solution:

1) Check the Payment Type Rounding method defined at HO MC.

2) Change it to Five hundredth option.

3) Check the payment it shows round figure correctly as required.

​

Symptoms: 

N/A.

Resolution/Work Around: 

After changing the Payment Type Rounding method to Five hundredth option system is showing the correct figures.



    • Related Articles

    • Incorrect Rounding on Payment

      Problem: The customer has enabled 3 decimal places in culture information. And the transaction total is 5.462 Now the customer wants the Transaction total should be 5.460 on payment screen and on payment of 100 change amount should be 94.54 Reason : ...

    • Payment Processor Error

      Environment: iVend 6.6.8024 SAP B1 10 Problem Statement: One of the Customer was facing an error with a custom payment processor. Getting below attached error. The Payment processor has been working well on other installations but having issue on ...

    • Scan Sequence Resolution

      iVend POS – Barcode Scan Sequence Resolution Order The user at the POS scans either the barcode of the product when it is being transacted or swipes the loyalty card for the customer or the security user card. The system follows a sequence of methods ...

    • Payment processor giving error while taking payment on POS with payment type Credit Card

      Problem statement : Unable to complete credit Card payment on Point Of Sale. When I tried to take credit card payment on POS system giving below error message. The POS Log was capturing the below error message. <Event> ...

    • While searching product on iVend POS Screen, it doesn't display the incorrect price

      Product Version : iVend 6.5 Update 6 with SAPB1 9.2 Problem Statement: While searching product on iVend POS Screen, it doesn’t display the incorrect price. Proposed Solution :- If price is getting different from view inventory price so need to update ...