POS not opening, Error: Can not save POS. POS count exceeds number of POS licenses

POS not opening, Error: Can not save POS. POS count exceeds number of POS licenses

********** Internal to Citixsys ************

Version

6.6, not the version-specific

Issue

Not able to open the POS as getting below error:
Can not save POS. POS count exceeds number of PO

Troubleshooting Steps

License was correct at the Enterprise, License entitlements were showing correctly at Enterprise MC (same as License), POS Balance was correct.

Resolution

We found that there was a license mismatch between Enterprise and Store Database servers.
So we corrected the license details at the Store database server (same as Enterprise Database) after that issue got resolved at all the new POS servers.

This KB article concludes here.


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