Overview

A patch is a planned software update that addresses multiple issues, improves performance, and adds new features. It is typically scheduled and tested before deployment.

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Key Features of a Patch in iVend

Some of key features are:

• Scheduled Release: Part of regular software updates. 

• Covers Multiple Fixes: May include security enhancements, bug fixes, and feature upgrades.

• Requires Testing: Ensures stability across the system before deployment.

• Can Be Larger in Scope: May involve extensive changes to functionalities.

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Pre Requisites

Please verify that everyone has the appropriate security rights on HO, Stores, and Offline POS by looking in the iVend Installation folder named "Citixsys" (folder location: C:\Program Files (x86)\CitiXsys).

Note: The current version of iVend Retail must be 8864 or higher in order to deploy this patch (either installed through installer or updated through patch).

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This patch release includes software enhancements, bug fixes, and security updates designed to improve application stability and functionality. While extensive testing has been conducted, you should validate key processes before full deployment. The release does not guarantee compatibility with third-party integrations or custom modifications. Please ensure backups are taken before applying updates. The retailer assumes responsibility for any configuration adjustments required post-update.

Application Release Date:

April 15, 2024  

Patch Release Date: 

August 26, 2025 

Patch Release Number:

2025_9351

Click HERE to download the Patch

Steps to deploy the patch

The steps to deploy the patch are summarized below:

Step 1: Downloading the Patch

To begin the upgrade, download the latest patch from the Portal.

Step 2: Copying Essential Files

Once downloaded, copy the following folders from the uploaded Patch folder to the directory:

C:\Program Files (x86)\CitiXsys\iVend Retail

• ConfigurationManager

• Integration

• iVendAPI

• PatchUpdater

• ReportWebViewer

• SchedulerService

Step 3: Updating Offline POS Files

Manually replace all Offline POS files and directories, except for the "POS" folder, if applicable.

Step 4: Deploying Patch Updates

Use Patch Updater to apply updates to the following components:

• Database_Patch_Version

• ManagementConsole_Patch_Version

• PointOfSale_Patch_Version

• Replication_Patch_Version

These updates ensure that the matching Store, POS, and Offline POS files are automatically replicated.

Step 5: Replication File Transfer

Manually copy all files from the "iVendReplicationWinService" patch folder to an offline machine with the same folder structure. All other replication files will be updated automatically via the replication services.

Note: This process will require significant time. Ensure you schedule the patch upgrade with sufficient downtime to accommodate the update.

Step 6: Update the JSON File

For OFFPOS, the user must update Newtonsoft.Json from version 6 to version 11. This change should be made in the iVendReplicationWinService.exe.config file, located at: 

C:\Program Files (x86)\CitiXsys\iVend Retail\iVendReplicationWinService

Conclusion

Patches are vital for maintaining seamless retail operations by fixing errors, enhancing security, and introducing new functionalities without disrupting day-to-day activities. Regularly applying patches ensures stable, efficient, and secure retail software, improving both customer experience and business performance.