Offline POS Issue - POS does not display the Weighted Item Details screen

Offline POS Issue - POS does not display the Weighted Item Details screen

Product Versions:

iVend 6.6

Problem Statement:

Offline POS Issue-POS does not display the Weighted Item Details screen

Proposed Solution:

In iVend Offline POS, when marking a weighable product, iVend POS does not display the Weighted Item Details screen and scale do not register the Weigh and does not recognize OPOS MSR. Product team has fixed the problem with changes and given new dlls and .exe for POS folder and now issue has been resolved and working fine.

 Steps Need To Perform:

Login into iVend Offline POS and search the product.
Verify the Weighted item details screen.
iVend POS does not display the Weighted Item Details screen.
C:\Program Files (x86)\CitiXsys\iVend Retail\PointOfSale copy new dlls and .exe
Again login with iVend Offline POS and seach the product with below options :
a. Adding item by search button
b. Scanning the Product Id as barcode
c. Scanning the UPC code as barcode
6. Verify Added button weighing item details screen to show weight on weighing item details screen.
7. Showing zero as initial quantity, earlier it was showing the sum of already added quantities for same item.
8. Reading the weight from Scale while showing weighing item details screen when adding an item to transaction.
9. Do all the steps and complete the process.
10. Now verified weighing item details screen is showing successfully.

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