Object reference not set to an instance of an object on Store MC.

Object reference not set to an instance of an object on Store MC.

Product version:          

iVend 6.6.7989

Problem statement:

After initializing the Store getting Below Error on Store MC
“Object reference not set to an instance of an object”

Symptoms:

Below error message appeared at the time of logging into problematic store MC

Proposed Solution/Workaround:


Below steps are followed to troubleshoot the problem on problematic store.
1. Clear the temporary files and Try running Store MC as administrator.
2. Give folder permission to Program Files (x86) and try running Store MC as administrator.
3. Check iVend Management Console Logs for error.
After following above troubleshooting steps and checking Management Console Logs, below steps followed.
Below message was coming in Management Console Log

1. Tried to replace the ManagementConsole folder from HO to the problematic store.
2. Store re-initialized again with fresh schema backup from HO MC.
Store re-initialized again with fresh schema backup from HO MC solved the problem of “Object reference not set to an instance of an object”.