Not able to login to Management Console. Appearing an error when opening the Management Console

Not able to login to Management Console. Appearing an error when opening the Management Console

Environment:

Not version-specific

Problem Statement:

Not able to login to Management Console. Appearing an error when opening the HO Management Console. Below is the screenshot of the error:



Below is the error in the windows event viewer:
Faulting application name: CXSManagementConsole.exe, version: 6.5.6.0, time stamp: 0x5b0fe71c
Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec50c3e
Exception code: 0xe0434352
Error offset: 0x000156e8
Faulting Process ID: 0x12c0
Faulting application start time: 0x01d70bab7b2357d2
Faulting application path: C: \ Program Files (x86) \ CitiXsys \ iVend Retail \ ManagementConsole \ CXSManagementConsole.exe
Faulting module path: C: \ Windows \ SYSTEM32 \ KERNELBASE.dll
Report ID: bc01eae3-779e-11eb-818a-000c296ef17f
Full name of the buggy package:
Relative application identifier of the faulting package:

Cause:

Corrupted Windows Operating System.

Resolution:

iVend was reinstalled but the issue did not fix and then customer had to format their server means after reinstalling windows OS the iVend HO Management Console worked fine without any issue.

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