Not able to integrated Sage X3 newly created product in iVend

Not able to integrated Sage X3 newly created product in iVend

Environment:

iVend Version 6.6 With Sage X3


Problem Statement: 

New products were created in Sage X3 but not able to integrate with iVend.


Symptoms:

New products were created in Sage X3 but not able to integrate with iVend.


Resolution/Work Around:

There is a need to check retailinitialization.xml if it is corrupted or not . If the file is corrupted, you need to rebuild the same file and after that records will process.


Recommendations /Suggestion:

Such activities should be done by the Sage X3-iVend Support/Dev team.


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