Environment :
iVend 6.5 Update 5 with SAPB1
Problem Statement :
Customer has informed that unable to do EOD while selecting the assigned till showing error message ‘Till Session is not available’.
Symptoms :
Some tills were in assigned status and not closed and because of error message was showing there.
Resolution/Work Around :
We need to close the assigned tills then only we can do the End Of day process. If getting such error message while removing/closing tills on iVend MC Till screen , need to analyze the issue while checking iVend tables and support assistance should be taken on the same.
Recommendations /Suggestion :
Assigned tills should be closed then only EOD can perform.