New barcode scanner issue - Enter not passing
Environment:
Not environment specific
Problem Statement:
Customer has a new barcode scanner using in POS transaction screen. They are able to scan the product with new barcode scanner, but not able to convert it into sale
Symptoms:
We found that Enter was not passing in new barcode scanner.
Resolution/Work Around:
We provided 3 barcodes with customer which enables the Enter pass functionality in scanner.
Barcodes can be obtained and printed as per below links:
Please note that above reported problem is not related to iVend and is related to new barcode scanner setup.
So you can follow above instructions or contact with your Barcode scanner provider for setup.