iVend Scheduler log-Transaction failed. The server response was: 5.2.252 SendAsDenied

iVend Scheduler log-Transaction failed. The server response was: 5.2.252 SendAsDenied

Environment:

iVend 6.6

Problem statement:

iVend Scheduler log ( configured on iVend Enterprise MC) displays below error

System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.2.252 SendAsDenied; useremail@domainname.com not allowed to send as useremail@domainname.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 1.84300:01000000, 1.84300:0B000000, 1.84300:0A000000, 1.84300:0A000000, 1.84300:0E000000, 1.84300:32000000, 1.116652:93190000, 1.81836:E2020000, 0.117068:9F000000, 1.79180:0B000000, 1.79180:0A000000, 1.79180:0A000000, 1.79180:0E000000, 1.79180:32000000, 1.79180:FA000000, 0.73100:00000000, 0.38698:05000780, 1.41134:87000000, 1.41134:87000000, 1.41134:87000000, 1.41134:47000000, 0.37692:01000000, 0.44092:7A000100, 0.41232:9ED138DB, 0.60208:87000000, 0.37136:7A000100, 0.34608:64CB0200, 0.55056:7A000100, 0.42768:7A000100, 0.56112:B14AE701, 0.52807:DAE3E601, 0.46663:3A376439, 1.41134:47000000, 7.36354:01000000000001092D633863, 4.33016:DC040000, 7.40748:010000000000010B5420382E, 7.57132:00000000000000005AE77554, 4.39640:DC04..

Resolution/Work Around:

The meaning of the error is that the configured mail account has no rights to send the mail. It is suggested to rectify the issue, check the rights of the user name or use the user with the correct rights.

Recommendations /Suggestion:





    • Related Articles

    • Scheduler Service

      Introduction The Scheduler service in iVend is required to trigger the scheduled jobs such as mailing reports, generating query results, running campaign management and managing other internal tasks such as replying to SMS calls, Emailing transaction ...

    • iVend POS Transaction Server

      iVend POS – Transaction Server Transaction Server is an API service hosted on the iVend Enterprise. Transaction Server reduces the data replication across the store network when Inter-store Transactions has been enabled in the system or when SQL ...

    • iVend Retail Audit Log

      iVend Retail Audit Log The Audit log is one of the most important features that comes with iVend versions 6.5 and above. It allows for the tracking of all users’ data changes in the application. All operations such as Add, Update, and Soft Deletes ...

    • General Settings in SAP Business One

      Introduction The iVend Add-on helps in setting up some configurations required for integrating iVend with SAP Business One. The following sections of this document capture the functionality of the new screens created and new fields added to the SAP ...

    • Sage integration Log does not display the batch information of the failed Items in sales Transaction

      Environment: iVend Version 6.6 Problem Statement: The Sage integration Log does not display the batch information of the failed Items in sales Transactions. When Products are batch Managed, then without the batch details it will be difficult to know ...