iVend Price issue on POS.At the time increase the quantity for the product it reverts to base price

iVend Price issue on POS.At the time increase the quantity for the product it reverts to base price

Product version

6.5 Update 6  Patch2

Problem statement 

iVend Price  issue on POS.At the time  search the product and change the price manually and increase the quantity for the product it reverts to base price.

Proposed solution

This issue can be resolved by apply the latest patch.

Issue is only reported on dated version iVend ver. 6.5 Update 6 and is not noticed on the latest branch of iVend release available for the production use.

Steps

Below are the steps you require to follow for apply patch.
If customer  have applied both the patches i.e. Patch 1 & Patch 2. Provide the latest patch from Code repository.

Steps for Apply Patch

 1. Open Zipped Files folder, having zipped files for MC, POS and DB to Deploy
 2. Open the iVend Management Console and go to: Administration > IT Administration > Application Patches.
3. Click the [New] button from the Application Patches Search Screen .
4. Click the [Add Patch] button. Upload the Zipped patch file through Path selection.
5. Select the applications (POS, Management Console) based on the Patch file type .
6. Click on the [OK] button. Now, wait for the Replication to retrieve all the events replicated to the store. Then restart the Management Console and Point of Sale.
7. The Application will show the Alert of the Patch Update Pending window with information about the update and asking for confirmation for the Patch update to be committed (started).
8. Click on the [Ok] button. The CXS Patch Updater window will be displayed, showing the Patch Information.

Constraints / scenarios 

NA


    • Related Articles

    • Restriction on increase quantiy on iVend POS

      Environment: iVend Version 6.6 with SAPB1 9.2 Problem Statement: User selects the item on iVend POS screen and increase the quantity by clicking on "+" sign but it validates the quantity when payment is made , Neither Item selection window nor ...
    • Layaway:Restriction on Increase Quantity

      Environment: iVend 6.6 with SAPB1 9.2 Problem Statement: While using Transaction Mode as Layaway , iVend POS doesn't allow to increase the item's quantity . it is restriction on Increase Quantity. Symptoms: While using Transaction Mode as Layaway , ...
    • Not able to increase/decrease line item quantity at POS

      Environment: iVend Version 6.6 7702 Problem Statement: Customer is not able to increase and decrease the line item quantity with the help of + and - buttons on the POS screen. Symptoms: It is a POS operational issue and it is working with the ...
    • iVend POS Slowness Issue taking time to close one Check

      Product Version iVend 6.5.6 Patch 2 Problem Statement IVend POS Slowness Issue (Currently System taking 2-3 minutes to close one Check ). Proposed Solution Sometimes users are facing problems with iVend POS slowness issues and because of which the ...
    • Price Lists and Special Price Lists

      Price Lists and Special Price Lists iVend Retail provides a comprehensive and multifaceted pricing engine. There is a great array of flexible features that can add a depth of highly configurable methods for setting prices that can be used at the ...