iVend POS Transaction Server

iVend POS Transaction Server

iVend POS – Transaction Server


Transaction Server is an API service hosted on the iVend Enterprise. Transaction Server reduces the data replication across the store network when Inter-store Transactions has been enabled in the system or when SQL Express is being used at the stores.

iVend POS can look for a transaction on the transaction server in event that the record is not found on the local store. Therefore, when there are inter-store refunds where the original transaction was performed at a different store, the system, on scanning the original receipt, will first connect to the Transaction Server service and will then fetch the details from the iVend Enterprise server.

Similarly, when the data is purged on the local store, the transaction details would be searched and fetched from the transaction server. The system can be configured in such a way that while searching the transaction, the system will always check the local Store database and the iVend Enterprise database for the available information.

 

How to configure the Transaction Server on the Management Console?

To setup the Transaction Server, follow these steps:

1. Log into the iVend Management Console and go to: Administration > Enterprise

Please note that this option is only available at the iVend Enterprise.




                                                             Figure 1 – Transaction Server Settings

 

Refer to the table below for detailed information on each Transaction Server settings:

Settings

Description

Is Transaction Server Integrated

Select this check box integrate the Transaction Server.

Exchange Transaction Data Between Store

Select this check box to exchange transaction data between stores.

Transaction Search Type 

From the dropdown list, select the Transaction Search type option from either Local Server or Local and Enterprise Server.

Note: If you select the Local Server value from the drop down list, At the POS, both buttons [F1 Search] and [Transaction Server Search] will be available. The [F1 Search] button will fetch the data from local Store server and [Transaction Server Search] will fetch the data from the iVend Enterprise server.

Note:  If you select the Local and Enterprise Server value from the drop down list, then at the POS only the [F1 Search] button is available and this will fetch the data from both the local and Enterprise server.

Maximum Records Count To Return From Server

Specify the Maximum number of records count to be returned from the server when the search is performed.

Validate Transaction Quantity on Refund

Select this checkbox if you wish the quantity in the original transaction to be verified to ensure quantity being returned was valid.

1. Specify all the relevant details and options required for the Transaction Server settings.

1. Choose the [Ok] button to save the changes made to the settings in the Enterprise for Transaction Server.

 

How to use Transaction Server Search at the POS.

To use Transaction Server Search at the POS, follow these steps:

1. Log into the POS application, press [F6 Transaction Search].
Figure 2 – Transaction Search Screen

 

1. As in the example, the Transaction Search Type setting was defined as Local Server from the drop down list, therefore on the Transaction Search screen, both buttons [F1 Search] and [Transaction Server Search] will be available.
                                                                                              Figure 3 – Transaction Search

 

1. In our example, the Administrator has run a data purge for the store. Therefore, when the user runs a standard search using the [F1 Search] option, for a date before the data purge, the “No records found” message will appear to the user.
                                                                                                        Figure 4 – Transaction Search

 1. If the user then runs a transaction search using the [Transaction Server Search] option instead for the same date that falls in the data purge range, then they will see data being returned.
                                                                                              Figure 5 – Transaction Search

 Note: If the data displayed in the Transaction Server Search screen is then used to perform an action such as a refund, then the data will be saved in the local Store server database.

 This concludes the KB on iVend POS – Transaction Server.

 

    • Related Articles

    • Transaction Server Search error in iVend POS OFFLINE

      Problem statement Transaction Server Search show error in iVend POS OFFLINE. Error Message - An error has been encountered during the search function. Product version iVend 6.6 with SAP B1 Version 9.2 Proposed Solution Logfile was checked but the ...

    • Transaction server search not working

      Environment: iVend 6.6 Patch 7648. Problem Statement: Line items are missing from sale transaction when retrieving the transaction from HO using Transaction server search. This issue has been noticed in the mixed mode environment(Enterprise+Store-1). ...

    • How to use Transaction Server Search at the POS?

      Product version: iVend 6.6 Problem statement : How to use Transaction Server Search at the POS? Proposed solution/workaround: Transaction Server Search is a method used to perform a Return, Exchange or Delivery of Sale done at other stores without ...

    • Transaction Server Search not working at the POS terminal.

      Problem: Transaction Server Search not working at the POS terminal. Possible Check Points : Need to check with below specific points 1. iVend API Connection string to be passed with API Connection manager with iVend configuration manager. 2. API ...

    • Transaction Server Configuration Issue: An error has occurred in retrieving the selected transaction

      ************** ************** INTERNAL KB ************** ************** Version: iVend 6.6 Issue: Store POS not able to fetch transaction details from the enterprise server, below is the error Pops- up when clicks on Transaction search screen at POS: ...