iVend POS Slowness Issue taking time to close one Check

iVend POS Slowness Issue taking time to close one Check

Product Version

 iVend 6.5.6 Patch 2


Problem Statement 

 IVend POS Slowness Issue (Currently System taking 2-3 minutes to close one Check ).


Proposed Solution 

Sometimes users are facing problems with iVend POS slowness issues and because of which the opening and closing the table take more time. We need to check if the database free space is available or not, if not need to shrink and fragmentation of the database. If still the performance issue persists then need to check performance tuning for stored procedure.


Steps to be Performed

1. Login to iVend POS and open the table.

2. Check the performance and also add the products and do the sale and payment.

3. After doing sales and payment check the performance.

4. If opening the table and closing the checks take more time then need to below steps.

5. Check the database size and whether free space is available or not.

6. If space is not available then do fragmentation and shrink the database.

7. Once done these activities then do step again for POS operation.

8. If still the performance issue persists then run the profiler and get the query which is slowing the performance.


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