iVend POS - Goods Return
Introduction
In this article we will review the Goods Return functionality at the store. This inventory transaction is part of suite of Business Transactions that can be found in the Management Console that take place at the store.
This type of document can be used to create a return document for either scenario; with a Goods Receipt PO or without. Follow the steps below to add a Goods Return document:
Log into the iVend Management Console and navigate to: Operations > Business Transactions > Goods Return - the Goods Return Search window appears.
Click ‘[F3 New]. The Goods Return entry screen opens, ready to create a new Goods Return.
The fields Goods Return Number and Vendor are mandatory fields.
Select a Vendor and click [Ok].
Choose a Goods Receipt PO from the look-up […] that you wish to perform a Goods Return on. The system will return a list of Goods Receipt POs that were previously added to the system.
Alternatively, the Goods Return document can also be added without the need to perform it on an existing GRPO, in which case you can leave the Goods Receipt PO field blank.
The Goods Receipt PO Search screen appears. Choose from the list of Goods Receipt PO documents that were previously added for the Vendor that was selected, i.e. the results will be filtered based on the Vendor that was selected on the main Goods Return entry screen in the header.
Select the GRPO document and click [Ok].
The Goods Receipt PO related details will then be loaded on the Goods Return screen.
The products that were receipted in on the Goods Receipt PO will already be displayed on screen. The user can adjust the quantities that they wish to be returned in the Goods Return from the quantities displayed.
Alternatively, if the Goods Return is not based on a Goods Receipt PO, then the user can click on the [Add Product] button to open the Product Search screen. The user can search and select the products to be returned in the Goods Return. The product(s) selected will be added to the Goods Return. The user can select multiple items in one Goods Return if required.
9. Adjust the numbers of products being returned in the Quantity field.
note: To restrict the adding of new item in a Goods Return when it is based on a GRPO, change the setting in the Management Console on the Enterprise Server Settings and de-select the option, Allow Add Items In Goods Return For GRPO.
10. By default, the Quantity is picked from the original Purchase Order. The user can reduce the value in the quantity field.
11. The user can enter comments and assign a Reason Code at the header and line levels if desired.
12. The user can assign Surcharges and/or apply Discounts to the Goods Return transaction at the header and line levels if required.
a. On a Goods Return based on a Goods Receipt PO, no changes can be made on any line items copied from the GRPO, except for updating the value in the Quantity field.
b. Nor can there be any Price changes made on any line items in the Goods Return that was copied from the base GRPO.
13. Press [Ok] to save the changes made and to create the Goods Return.
14. iVend displays the Goods Return document on screen. This can be printed if required.
If iVend is integrated with an ERP such as SAP Business One, then the Goods Return will be added to the ERP and will be linked to the previously added GRPO in the ERP.
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