Ivend Item Matrix Addon not able to connected

Ivend Item Matrix Addon not able to connected

Environment  : 

Item Matrix 5.9.6.0 

Problem statement: 

Item Matrix Addon not able to connected 

Symptoms:  

SAP user not mark Item Matrix User 

Resolution/Work Around:  

Need to check SAP user should be Item Matrix user in SAP. 



Recommendations /Suggestion: 

 N/A