Issue with report "Item with no sales report"

Issue with report "Item with no sales report"

Problem statement:

There is an issue with the report "item with no sales report " which is pulling the wrong data.


Proposed solution:

  • First check which item with no sales report is pulling is in suspended mode or not.

  • If the item is in suspended mode then the report will pull the data.

  • Because the suspended transaction means there is no any sale for item .So mark the suspended item as "is deleted" 

  • after that report will not pull the data.


    • Related Articles

    • SALES BY CUSTOMER REPORT ERROR

      Problem statement SALES BY CUSTOMER REPORT ERROR Environment IVend 6.6 Symptoms After upgrading to version 6.6 from iVend version 6.5.6, SALES BY CUSTOMER REPORT is coming blank. Resolution/Work Around We have checked and found that "Sales by ...

    • Blank CSV file while exporting Sales Report

      Environment: iVend 6.6 Problem statement: When trying to export from the Sales Report to CSV, the system producing a blank CSV file. Symptoms: The process appears to work on all other reports and also works like on Excel Export. Steps: 1. select ...

    • Void Sales report isn't showing any result.

      Problem Statement Void Sales report isn't showing any result. Cause Void sales logging might not be enabled in the Retail Profile that is being used. Solution Please open retail profile and look for checkbox "Log Voided Transaction". If this option ...

    • iVend Sales comment Integration issue in SAP

      Environment: iVend 6.6 with patch 7989 integrated With SAPB1 Problem Statement: iVend Sales comments didn't integrate into SAP B1 and can't be seen in SAPB1 AR Invoice. Symptoms: NA Resolution/Work Around: Issue is reported on iVend 6.6 with patch ...

    • Unable to Export "Top Item Sales By Quantity or Price" data in Microsoft Excel

      Problem statement Unable to Export “Top Item Sales By Quantity or Price” data in Microsoft Excel. Environment iVend 6.6 7825 SAP B1 9.3 PL 14 Symptoms The problem was related with Microsoft Export Setting configuration. Resolution/Work Around Need to ...