Integration records are not moving

Integration records are not moving

Version

6.6, not the version-specific


Issue

Integration records are not moving.


For the troubleshooting purpose, customer has start/Stop/Update the integration service and retried all the integration failure from iVend to SAPB1 but most of the events are displaying below error:


System.Runtime.InteropServices.COMException (0xFFFFFBA4) at SAPbobsCOM.CompanyClass.EndTransaction(BoWfTransOpt endType)

at ReplicationSBOIntegrationWinSer.IntegrationObjects.Base.IntegrationBase.CommitTransaction()

at ReplicationSBOIntegrationWinSer.IntegrationObjects.UPCTranslation90.Replicate(Direction From, Direction To, Int32 DatasetRowID) at ReplicationSBOIntegrationWinSer.Integrator.MainStart(DateTime LastRetryAt, Boolean Retried)


Resolution

During the investigation, we found that there were privilege issues with the user over the SAP HANA database which is causing the issue.


Below is the attached screenshot for the same:



So as per above screenshot there is Execute Permission missing for the SBOADMIN user for the corresponding SAP HANA DB.

The customer has to provide read, Write, and Execute permissions on this DB.

Once permissions are granted, issues should be resolved.


This KB article concludes here.