Integration error : UoM Entry does not found in integration mapping

Integration error : UoM Entry does not found in integration mapping

Environment :

6.5 Update 6

Problem Statement :


Record stuck from iVend to SAP in the Integration Failure Monitor with the below error message 

"UoM Entry does not found in integration mapping"


Resolution :


1) Check the UOM and UOM Group definitions in SAPB1 and iVend Enterprise MC/Database

2) Check the CXSIntegration table Integration mapping for objects UOM and UOM Group . Integration mapping contains the object mapping between SAPB1 and iVend Enterprise

3) Check the InvUPCTranslation table and it might be set to isDeleted due to which this error comes .

select isDeleted, * from InvUPCTranslation where UPCTranslationkey='mention the UOM key'

4) If UOM UPC definition is marked as deleted, such integration failure will not be integrated from iVend to SAPB1.

Workaround :  Such events can be ingored from iVend to SAPB1 but it should be done by Support team