Integration error "System.Exception DI [OCPR.Name][line 1] , 'This entry already exists

Integration error "System.Exception DI [OCPR.Name][line 1] , 'This entry already exists

Environment:
iVend Version 6.6 8024 with SAPB1


Problem Statement:
Below error appears in the integration for customer records.“System.Exception  DI  [OCPR.Name][line  1] , 'This entry already exists in the following tables (ODBC  2035)”


Issue Details:

When we update the customer from iVend. It's showing an error in the integration monitor.


“System.Exception  DI  [OCPR.Name][line  1] , 'This entry already exists in the following tables (ODBC  2035)”


Resolution/Work Around:

Need to check and remove duplicate contact persons in customers ( See records from Case sensitive perspective).


Recommendations /Suggestion:
iVend is not case-sensitive while the contact person is saved and it may save one contact person with the same name in a different combination of lower- and upper-case letters in Customer Master, however, SAP is case-sensitive and does not allow. So, make sure duplicate values should not exist in the contact person of the customer either it is in lower case or upper case.


Reference ticket:
CS0008909