How to Inactive a product created in iVend

Environment :

iVend 6.6 

Problem statement:

How to Inactive a product created in iVend

Symptoms :

N/A

Resolution/Work Around:

iVend does not allow us to delete the product once it is created.

As an alternative workaround, Follow below process with one product and check behavior.

1: Login in iVend Management Console.

Go To: Operations Tab >> Inventory Products.

2: Search the product and click on Edit button, and apply the changes.

#: Uncheck Saleable.

#: Uncheck Purchasable.

#: Uncheck Refundable.

#: Uncheck Exchangeable

#: Check the check box Is Product ON HOLD. And then click on OK button.

Restart MC and POS to apply changes.

If iVend is Integrated with SAP B1 then require to mark item Inactive in SAP.

It will generate Integration Events From SAP to iVend and mark the item ON HOLD .

And if Item is ON HOLD in iVend and When user try to scan item on POS it will show message 'Product is on Hold"

Recommendations /Suggestion:

If you have any transaction with the problematic products iVend will not work with such transactions like Refund, Coupon redeem, Exchange etc. When you will update the below flag with product make sure all these products don't have any inventory/Qty.

• Related Articles

• Error while creating a new product group with Business Central

  Environment: iVend 6.6 Patch 7989 Problem Statement: Loyalty plans were created correctly but adding the products involved in the discount does NOT allow us to create a new group of products. Scenario: Client created loyalty plans in iVend system but ...

• When a new item / Product is created in SAP does it generate events for all the warehouses in iVend?

  Version 6.6, not the version-specific Query When a new item/Product is created in the SAP then does it generate events for all the warehouses in iVend (including inactive) or not? Response When a new item is created in the SAP then it generates ...

• General Settings in SAP Business One

  Introduction The iVend Add-on helps in setting up some configurations required for integrating iVend with SAP Business One. The following sections of this document capture the functionality of the new screens created and new fields added to the SAP ...

• Not able to integrated Sage X3 newly created product in iVend

  Environment: iVend Version 6.6 With Sage X3 Problem Statement: New products were created in Sage X3 but not able to integrate with iVend. Symptoms: New products were created in Sage X3 but not able to integrate with iVend. Resolution/Work Around: ...

• Require an item to be marked as Kit in iVend when it is created from SAP.

  Query Require an item to be marked as Kit in iVend when it is created from SAP. Solution For that you need to create bill of material for the product in SAP. When a BOM (Bill of material) is created in SAP where it's type is Production and "Retail ...