Getting an error while doing payment with Foreign Currency

Getting an error while doing payment with Foreign Currency

Problem Statement:

Not able to complete Payment at POS due to Red Box Error

Symptom:

Getting an error "Load failed. Criteria NHibernate.Criterion.Query" while doing payment with Foreign Currency and also  not able to save the transaction with CASH tender type

 

Resolution: 

Please check the System Display settings at the Management Console.
In one of the known scenarios incorrect date format was wrong in the system and causing the issue (2 backslashes were used instead of 1).
In case the wrong format is there, use the correct format and save the changes to fix the issue


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