Getting an error " Transaction has more lines that allowed limit" at POS.

Getting an error " Transaction has more lines that allowed limit" at POS.

Problem Statement : 

Getting an error "  Transaction has more lines that allowed limit" at POS.

 

Steps for Resolution :

  • Open Management Console.

  • choose Administration > Retail Configuration > Retail Profile.

  • Select and edit the Retail Profile attached to the POS User { Make sure to select and edit the retail profile, attached to the concerned user who is facing issue}

  • Look for the option "Maximum number of lines in Transaction" and change it as per your business requirement.

                         

  • Press Ok

  • Once Retail Profile is saved.

  • Restart the POS and retry the transaction at POS.