Events are not triggering from SAP to iVend in Integration monitor

Events are not triggering from SAP to iVend in Integration monitor

Issue

Events are not triggering from SAP to iVend in the Integration monitor.


Investigation 

When the events are not triggering from SAP to iVend then we should always check two things:


1. iVend transaction notification stored procedure (CXS_Ivend_SP_TransactionNotification) call must be there in SAP Transaction Notification store procedure (SBO_SP_TransactionNotification).

 

2. "Enable Transaction Notification" setting must be enabled in General Settings in SAP:

Path: (iVend Addon should be started) >> SAP >> Administration >> System Initialization >> General Settings >> Service Tab >> Mark checked "Enable Transaction Notification"


If the above two points are not as per the requirement, then it is a BIG issue because It causes data inconsistency between SAP and iVend and it must be avoided.