Error when creating Customers after upgrade from 6.5 Update 6 to 6.6 Patch 7723

Error when creating Customers after upgrade from 6.5 Update 6 to 6.6 Patch 7723

Version:

6.6 Patch 7723

Issue:

The Cashier was getting errors while creating the customer at POS.
In the second attempt, the same customer was created successfully.
Then tried to create another customer which again failed. After that, we suggested trying to create a customer at the Management console, which also failed and some time error was also changing.
Few times it was an Overflow error message and sometimes an Incorrect syntax error.

Resolution:

It was observed that restarting the POS and MC resolved the issue successfully and the customer could be created successfully after that.

    • Related Articles

    • 6.6 iVend Retail - Patch Deployment Process

      Query: How to plan iVend 6.6 upgrade and Patch update? Solution: Please follow the attached "iVend 6.6 Patch deployment Process" document. Additional Information: Patch deployment process document is available in Download section of iVend retail. In ...

    • Microsoft Azure is available in ivend if yes in which patch level or version

      Product version: iVend 6.6 Problem statement: Kindly update us about single sign on for Microsoft Azure is available in ivend if yes in which patch level or version ?? Proposed solution/workaround: SSO is not feasible through custom development in ...

    • iVend Patch not getting updated at POS

      Environment: iVend 6.6 Patch 7915 Problem Description: Patches in HO and the POS indicates that it has already been updated but in POS it stays in a cycle asking for an update and does not allow it to be done. Scenario: None Solution: 1) At POS the ...

    • iVend Retail 6.5 Update 6 Patch 1

      Recommendation(s) It is recommended that patch is applied in Test Environment first and then production environment. Preferable if replication and integration queue is all clear. Apply iVend Patch during business downtime Pre-Requisite(s) Back-up ERP ...

    • Error while creating a new product group with Business Central

      Environment: iVend 6.6 Patch 7989 Problem Statement: Loyalty plans were created correctly but adding the products involved in the discount does NOT allow us to create a new group of products. Scenario: Client created loyalty plans in iVend system but ...