Problem statement
While user trying to void the payment, facing the ‘Error Payment Processor: 'Invalid Field - Invalid Trancode'’
Product version
6.6
Symptoms
NA
Resolution/Work Around
>>Restart the application by shutdown terminal and try to void the payment.
>>If above point not works then cancel the transaction by clicking over the recall/suspend button on POS screen.
>>If still not resolved the issue, then delete the transaction.txt file from the POS and then after try to recall/suspend the transaction.
Steps if any
NA
Constraints / scenarios
NA