Error Payment Processor: 'Invalid Field - Invalid Trancode' At Payment Window

Error Payment Processor: 'Invalid Field - Invalid Trancode' At Payment Window

Problem statement

While user trying to void the payment, facing the ‘Error Payment Processor: 'Invalid Field - Invalid Trancode'’


Product version

6.6

Symptoms

NA

Resolution/Work Around

>>Restart the application by shutdown terminal and try to void the payment.
>>If above point not works then cancel the transaction by clicking over the recall/suspend button on POS screen.
>>If still not resolved the issue, then delete the transaction.txt file from the POS and then after try to recall/suspend the transaction.

 

Steps if any

NA

Constraints / scenarios

NA