Error "One or more items could not be refunded" on refund

Error "One or more items could not be refunded" on refund

Environment:

iVend 6.6

Problem Statement:

Shows Error while performing the sale return transaction

One or more items could not be refunded.

Proposed Solution:

  1. Make sure “Refund for Promotion Items” should be checked in retail profile.


  1. Do not select the promotion while selecting the item for refund; if the promotion is selected, it will show the error.

  2. If item(s) are selected again for refund, then also it will show the error.

Suggestion:

NA