
Need to check various data and information.
1. Check the TrxTransactionOrder details on HO db and cross check all the data in it.
2. Check the data in the Integration_Transaction SP and validate it.
3. If all the data seems to be correct in the db then check the API connection at both HO server and store server.
Browse the API through IIS on HO server and check if it is running fine.
Then copy the URL of API and then browse it at the Store server and it should be running fine there also.
4. Go to the Enterprise screen at HO MC and check the API settings are correct or not.
5. Shutdown POS- > rename the POS Log file-> Restart the POS and check the LOG.