Not Version-specific
Integration service is in running mode however records are not moving either-ways (neither from SAP to iVend nor from iVend to SAP).
During investigation it was found that there was error in Event Viewer log as below:
System.Exception: System.Exception: Service not allowed to run for this erp
at ReplicationSBOIntegrationWinSer.Integrator.GetHeadOfficeSettings()
at ReplicationSBOIntegrationWinSer.Integrator.MainStart(DateTime LastRetryAt, Boolean& Retried)
at ReplicationSBOIntegrationWinSer.Integrator.LogError(IntegrationDirection IVENDSBO, Exception ex)
at ReplicationSBOIntegrationWinSer.Integrator.MainStart(DateTime LastRetryAt, Boolean& Retried)
Below is the screenshot for the same:
If the above configuration is not set as stated above then this can be one of the reasons for this Integration issue.
So set the ERP system type as SAPBusinessOne to fix the issue.