Duplicate product code appear on Management Console

Duplicate product code appear on Management Console

Environment: 

6.5.6 SAP B1

Symptoms: 

Duplicate product code appear on Management Console  

Problem statement:

Duplicate product code was showing on Product search. We noticed from these items one item is created from Enterprise and second one created from Store by using Import Utility.


Resolution/Work Around:

Issue is only reported on dated version iVend version 6.5 Update 6 and is not noticed on the latest branch of iVend release available for the production use so suggested to apply the latest patch from portal.

Recommendations/Suggestion:

Suggested to create product from one place either Enterprise or Store.

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