Duplicate Job Card Nos on sale transactions

Duplicate Job Card Nos on sale transactions

***************************** Internal to Citixsys *****************************

Problem Statement

Duplicate Job Card Nos  on sale transactions


Issue Details:

Duplicate Job Card Nos  on sale transactions


Symptoms: 

N/A


Replication Steps: 

N/A


Root Cause: 

N/A


Work Around: 

N/A


Resolution: 

Solution provided by the CD team.


Preventive Measure: 

N/A


Note /Suggestion: 

N/A


Reference Ticket Number: 

INC0037806


RCA is completed for the reported issue and an updated add-on version 6.6.0.5 can be downloaded from the link below, with the issue fixed.

https://citixsys.exavault.com/p/CD/AutoXpress/INC0037806-%20Job%20Card%20Issue-RCA2hrs/CXS.AutoXpress-66_V6.6.0.5.zip


RCA Description:

As per SOW, there is an implementation where the addon allows to convert two Job Cards into a single sale document. In this requirement, the system keeps the

one Job cards reference (created/edited ) in the background to merge with the second Job card, if the user opts to convert it to sale.

This case was conflicting when the first user has logged out and the second user is logged in. As the user-specific condition was not implemented, the system was concatenating both the Job card values.


Note: -

You need to deploy this updated addon in the test environment first and execute the specific scenario.


Let us know your test result on or before 25

Feb 2021 in case of any issue, otherwise it will be deemed accepted and an invoice will be raised.