Discount not working. Discount is applied at SAP but it does not appear at POS

Discount not working. Discount is applied at SAP but it does not appear at POS

Issue

Discount group is set up at SAP and integrated successfully to Enterprise but at POS it’s not taking the set discount.


Cause

The price list is not attached to the customer at the Enterprise Management console.


Resolution Steps

1) Open the Customer Master at HO Management Console and check if there is any price list attached to the customer. If not then please attach the selling price list to the customer.


2) Go to SAP B1 > Start the iVend Addon  > Customer Screen > enable parameter "USE BP For Retail ...." after enabling , it will generate the integration & replication events, once cleared, reopen the iVend POS to check the same.


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