DataCap : Payment Processor is not intialized properly on iVend POS
Problem statement :
DataCap Payment Processor was setup in iVend Store MC but when cashier opens iVnd POS, there is below error message
Payment Processor is not intialized properly, Your Credit/Debit Transactions would be processed using the Test Payment Processor....
Environment :
iVend 6.6 7989 with SAPB1 10.0
Symptoms :
POS log file displays the error message :
<Version>6.6.8024.24715</Version>
<Category>ERROR</Category>
<Time>11:43:04 AM</Time>
<Message>The remote server returned an error: (404) Not Found.</Message>
<ExceptionInfo>
<Type>System.Net.WebException</Type>
<Message>The remote server returned an error: (404) Not Found.</Message>
<Source>System</Source>
<TargetSite>System.Net.WebResponse GetResponse()</TargetSite>
<StackTrace> at System.Net.HttpWebRequest.GetResponse()
at CXS.Payments.DataCapEMV.DataCapEMVPaymentSystem.PostXMLData(String destinationUrl, String requestXml)
at CXS.Payments.DataCapEMV.DataCapEMVPaymentSystem.Startup()
at CXS.Payments.Core.PaymentManager.Initialize(Form ownerForm, String startupPath, String POSKey)
at CXSRetailPOS.CXSRetailPOSProgram.OnInitializationSuccess()</StackTrace>
Resolution/Workaround :-
Suggestion :
1. Check the dataCap Configuration on Store MC
2. Check if payment processor DataCap is installed properly or not
3. Check the POS log & Payment processor log
4. Check if PDCX Listner is there and if it can be opened or not
5.Generally PDCX Listner uses Port 80 .
6. Click on PDCX Listner errors if any.
Notes : Refer ticket CS0009531
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